Shipping Information
We offer shipping within Japan as well as international shipping.
Available international destinations can be confirmed during checkout.
Please note that shipping may not be available to certain countries or regions.
Domestic Shipping
Carrier: Yamato Transport
Shipping Fee
Flat rate: ¥700
Hokkaido and Okinawa: ¥1,200
Free shipping on orders over ¥10,000 (tax included).
International Shipping
Carrier: DHL Express
Shipping Fee
Shipping charges vary depending on the destination country or region.
Free international shipping is available for orders over:
USD $300
EUR €280
GBP £240
Delivery Time
Generally 5–8 business days.
Please note that delivery times may vary depending on the destination, customs clearance procedures, and local delivery conditions.
Customs Duties and Import Taxes
Customers are responsible for any customs duties, import taxes, VAT (Value Added Tax), customs clearance fees, and any other charges incurred for international shipments.
These charges may be collected upon delivery or billed separately by the carrier.
DISCOVERED is not responsible for, and has no control over, these charges.
Order Processing
In-stock items are generally shipped within 3 business days after an order is placed.
For pre-order items, please refer to the estimated shipping date stated on the product page.
If an item is out of stock, we will notify you by email.
Please note that orders are not processed or shipped on weekends or Japanese national holidays.
Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.
You can track your shipment through the carrier’s website.
Important Notes
If a package is returned due to an incorrect shipping address, extended absence, refusal of delivery, or any other customer-related reason, the customer will be responsible for any reshipping costs.
For international shipments returned due to customer-related reasons, additional return shipping charges, customs duties, taxes, and handling fees may be charged to the customer.
Any loss, theft, or damage occurring after shipment will be handled in accordance with the policies of the respective carrier.
